For the past couple weeks, some folks have had trouble signing up to become new members of our VIP Club, and we think we’ve now figured out why. It’s something outside of our control, and it’s very much an issue for you to be aware of so you can protect yourself and your electronic information.
We started getting emails earlier this month from people who’d gotten part of the way through the sign-up process for our players club, but couldn’t complete their membership because they couldn’t get a link from us to work. When you click on “new registration” to join the VIP Club, you fill in some basic information and when you submit it, we send you an email containing a link that you follow to activate your membership. We use that email verification process as a protection to help ensure that you really are the person signing up for the VIP Club account.
The link that some folks have received from us apparently doesn’t work. It’s not that we’re sending bad links; rather, it appears that our links are being disabled as they’re transmitted through the Internet.
The difficulties likely are a consequence of a new wave of cyber attacks known as computer ransomware. Some Internet service providers and email providers appear to be disabling links in general in an attempt to protect their customers from these attacks.
If you haven’t heard about it before, here’s how ransomware works: You’ll likely receive an email containing a link to what appears to be legitimate information. But if you click on the link, you unknowingly activate malware that automatically begins to encrypt every file on your computer. In a short period of time, you’ll be blocked from all your files. And then you’ll get a message on your screen telling you that you have a certain amount of time to pay for your computer to be unlocked.
Ransomware apparently has been around for years but there’s been a huge surge in attacks in recent weeks. Warnings are being issued about it around the world and large companies as well as individuals are being hit.
We’re working to find a solution to the difficulties some people have had with our links. If you receive a link from us that isn’t working, please email us at firstname.lastname@example.org or VIPClub@ialottery.com, or give us a call at 515-725-7900. We’ll be glad to help.
Scammers cause complications on any number of fronts, don’t they? And while the focus right now is on our links in the VIP Club sign-up process, other links may be impacted in the future – we’ll all just have to wait and see. One thing you can do that can help you receive information from us is to add our email address to your safe contacts list in your email account.
Please protect yourself and your devices from these ransomware attacks!