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December 23, 2015

Comments

Hi Stacie,

Please make sure you are clicking on the "submit" button with your mouse and not hitting the "enter" button on your keyboard when entering your tickets. We've found an issue with this that is affecting some players. We have a fix ready to go for our next promotion.

I keep getting booted back to log in everytime I try to enter a ticket for the drawing....

Hi Shannon,

Make sure that you're clicking the "submit" button with your mouse and not pressing the "enter" key on your keyboard - this has been causing some problems for some players and it could be happening to you as well. We have a fix for this ready for our next promotion.

If you're still having trouble, send us an email at Wmaster@ialottery.com and we'll take a look at your account.

Angie,

We have a new $20 game ready to go once the final top prize is claimed in the "$250,000 Club" scratch game.

Are you planning to start another game like the $250,000 scratch game soon? That game has most of the top prizes claimed already.

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ABOUT MARY NEUBAUER

  • Mary Neubauer, VP of External Relations

    As the lottery’s vice president of external relations, I’m a member of the senior management team at the Iowa Lottery, where I’ve worked since 1999. I’ve spent my years at the lottery learning as much as I can about all the ins and outs of the lottery industry. I’ll put that knowledge to work here so I can share the behind-the-scenes details with you!