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September 26, 2016

Comments

GREAT real-world examples, Diane! That's why we make receipts available -- to help answer people's questions! Thanks for sharing your comment.

Definitely ask for your receipt. I had a power for life ticket checked, the cashier said not a winner, I asked for my receipt, she said it wasn't a winner and tossed the ticket away. I made her dig it out and showed her that if she had read the receipt it says not a winner, more draws remaining. sometimes i think they wait for the woo hoo sound and if they do not hear it, they assume... I have been asking for my receipt for a long time. I also ask for my non winning tickets back and match up the numbers just in case.

Hello, Beverly! You must present a winning ticket to claim an Iowa Lottery prize. An affidavit would not suffice.

What if I win but I lost my ticket? Can I fill out a Lost Certificate Affidavit?

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ABOUT MARY NEUBAUER

  • Mary Neubauer, VP of External Relations

    As the lottery’s vice president of external relations, I’m a member of the senior management team at the Iowa Lottery, where I’ve worked since 1999. I’ve spent my years at the lottery learning as much as I can about all the ins and outs of the lottery industry. I’ll put that knowledge to work here so I can share the behind-the-scenes details with you!