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November 16, 2016

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Hi, Lionel. We did feature the first progressive jackpot winner in the Cherry Twist Progressive game on our home page at the time she claimed her jackpot. I also blogged about her at the time, if you want to check out those details here: http://www.ialotteryblog.com/2016/11/meet-iowas-1st-progressive-jackpot-winner-in-instaplay.html. Another ticket has won a progressive jackpot of more than $13,000 in that same game, but that prize hasn't been claimed yet. We feature winners of $10,000 or more on our winners page and although the Cash Spectacular InstaPlay game does have a top prize of $25,000, none of those have been claimed yet. When we have pics of InstaPlay winners, we'll post them along with the winners in our other games. Good luck on YOUR lottery tickets.

Why don't you post the name of the InstaPlay winners on the Home section of your web page like you do for Power Ball, Mega, etc?

Hi, Mark. Great points you have raised – and these are issues that we thought about as we developed our InstaPlay games here in Iowa. As you’ve noted, the cash register sound plays from the lottery terminal with every InstaPlay ticket that is printed, so if you buy multiple tickets, you’ll hear the sound more than once. That’s a security feature we put in place as a reminder for folks to pay attention that their tickets are being printed on the spot after they have asked for them. The audio level from the terminal is preset by the lottery and can’t be adjusted by store personnel, so you can definitely hear the cash register sound when it plays.

We also purposefully designed our InstaPlay games so that it is not easy to simply notice whether a ticket is a winner. That is another security feature we believed would be good to have in place.

As we say on the Player Security pages on our website, as a consumer, you can have the most immediate impact on your security by being alert and paying attention to your retail transactions – those involving the lottery and any other product. If you ever have a question or a concern about a lottery product or a lottery transaction, please reach out to us right away and we’ll be glad to help. Our main telephone number is 515-725-7900, our email is wmaster@ialottery.com and you know we’re available on social media as well.


Hello Mary,

What would stop a sales clerk from printing up my ticket, noticing that a ticket was a jackpot winner, and quickly printing up a second ticket for the same game? In a lot of stores, you do not see the ticket come out of the machine. You hear the cash register noise, but not notice if it rings more than once - especially if you are playing more than one of the InstaPlay Games.

Minnesota Lottery had something like this, I believe - and it had a separate printer to print the ticket out in front of the buyer, after you had paid. How does the Lottery prevent things like this?

Thanks,
Mark

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Mary N
As the lottery’s vice president of external relations, I’m a member of the senior management team at the Iowa Lottery, where I’ve worked since 1999. I’ve spent my years at the lottery learning as much as I can about all the ins and outs of the lottery industry. I’ll put that knowledge to work here so I can share the behind-the-scenes details with you!