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May 16, 2017


Hi, Daniel, Vicky and Shanna. Thank you for your comments here on the blog! As I said in my entry about our scratch tickets, if you ever have a concern about a particular ticket, please feel free to reach out to us and share your thoughts. We'll be glad to help. And if you would like a ticket scratcher, please send an email to our Webmaster account at wmaster@ialottery.com and let us know that you'd like a ticket scratcher. If you can provide your home address in the email, we can send a couple out to you.

I too have had a problem scratching some of my favorite tickets, I would love a scratcher, I have thrown away a few tickets because u scratched the cash 2 win box too hard after I found it did not scratch off easily. How can I get one? Thanks.

We have had the same problem with some cards not wanting to scratch off. We mostly play the $2 Bingo cards. It seems my dad always gets the Most difficult ones unfortunately.
I wouldn't mind getting some of those lottery scratchers for the 3 of us. I've had one before and they are more comfortable to use and work better then a coin.

It happens a heck of a lot more than reported. Quality of most tickets are good but the bad ones really suck!

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  • Mary Neubauer, VP of External Relations

    As the lottery’s vice president of external relations, I’m a member of the senior management team at the Iowa Lottery, where I’ve worked since 1999. I’ve spent my years at the lottery learning as much as I can about all the ins and outs of the lottery industry. I’ll put that knowledge to work here so I can share the behind-the-scenes details with you!