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September 13, 2017

Comments

Hi, Angela. Great point, and we addressed that in the video. The kiosk does not make prize payments. You'll claim your prize from personnel at the store involved or directly from us here at the lottery.

Will we still have to have a store worker cash out a ticket for us or does it have the technology to pay out as well? (like the casinos)

Hi, Tim. We've just started to install the kiosks, so it will be at least a couple months before they are all installed. I will check with folks here later to see if a list would be available. But your example is why we do our best to provide options and convenience for our players!

I am wonder will u have a list where these are? I'm in Illinois a lot for work usually b4 5 am and it's nice that I can play the tickets b 4 there are any clerks in the hyvee stores. One more thing I did not receive my lottery notification and free play.

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Mary N
As the lottery’s vice president of external relations, I’m a member of the senior management team at the Iowa Lottery, where I’ve worked since 1999. I’ve spent my years at the lottery learning as much as I can about all the ins and outs of the lottery industry. I’ll put that knowledge to work here so I can share the behind-the-scenes details with you!