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May 10, 2018

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Hi, Ned. I am sharing your comment with the Lottery Security Division so someone from there can research what occurred with your ticket and provide you with further details. I will ask them to reach out to you directly.

I have a Lotto America ticket. When I went to two stores they both said it had been paid by others. Not so. I have the ticket. What did do wrong???

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Mary N
As the lottery’s vice president of external relations, I’m a member of the senior management team at the Iowa Lottery, where I’ve worked since 1999. I’ve spent my years at the lottery learning as much as I can about all the ins and outs of the lottery industry. I’ll put that knowledge to work here so I can share the behind-the-scenes details with you!