Now that we’re moving into fall and getting back into our normal routines, it’s a good time to review some of the best ways you can arm yourself with information to help keep your lottery play fun and safe.
So for the next two weeks, we’re focusing on player security. Here’s your first tip of the day: Remember to get a receipt every time you have a ticket checked or cashed at a lottery terminal in Iowa. It’s an easy way to verify the results of your ticket and answer any questions you may have.
You should first determine on your own whether your ticket has won a prize. But whenever you do have a ticket checked or cashed at a lottery terminal, receipts are available.
If it’s for a scratch ticket, information at the bottom of the receipt shows the game, pack and ticket number for the ticket involved. Those same numbers are just above the barcode on the back of the ticket, so you can check the receipt against the ticket to be sure they match.
If the receipt is for a lotto ticket in a game like Powerball® or Lucky for Life®, in the upper left is a long string of numbers that includes the 14-digit serial number for your ticket. That same serial number also is in the upper left of the ticket itself. So again, you can check the receipt against the ticket to be sure they match.
(No receipts are involved for pull-tab tickets because they include “built-in receipts.” Any prize amount won on a pull-tab is already printed underneath the tabs on the ticket so the prize involved is very clear.)
A lot of retail locations automatically offer nonwinning tickets back to their customers, but if that doesn't happen, feel free to ask for your ticket back if you have any questions. Winning tickets are kept by the lottery and its retailers for record-keeping and security purposes, but nonwinning tickets can be returned to the customer.