Now that we’ve kicked off our "Mystery Millionaire" promotion, we've gotten some great questions through our Webmaster email account as well as Facebook and Twitter.
When any of us is entering information online, sometimes our eyes can skip over slight mistakes. We've had a few players write or call in to us and ask if we can correct mistakes in spelling, phone numbers or addresses they made when entering Mystery Millionaire on the lottery’s website.
The short answer is no, we cannot do that. And here's why: As part of the security and integrity of the Iowa Lottery, we help protect our players by keeping their information private. Because of that, we cannot change your Mystery Millionaire entries after they have been submitted.
However, after the drawing has occurred, we will post the winners’ information exactly as it was received when it was entered. So if your name is selected, you should recognize the winners' list when it is posted to our website. If your name is selected, feel free to contact Lottery headquarters at 515-725-7900.
While we do make efforts to contact our winners, ultimately it is their responsibility to contact the Lottery to claim their prizes.
We've also had a few players tell us the website is not accepting their 13-digit Mystery Millionaire code. It's important that you take your time entering the code, as it can be easy to transpose numbers.
Finally, we had a great question come in about entering your personal information. When you enter promotions through the Lottery's VIP Club, your information will automatically populate in the entry form for you. Some of you have noticed that is not the case with Mystery Millionaire. That is because this particular promotion is not being run through the VIP Club. However, if you have more than one code to enter at once, there is a link at the bottom of the entry form that says "Enter more codes." Just click on that so you don't have to enter your information each time.
Just a reminder: You have until July 28 to purchase your $5 Mystery Millionaire pack and we're accepting entries until noon on July 31. You can check out all the rules and information on our website. Good luck!
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July 12, 2012
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As the lottery’s vice president of external relations, I’m a member of the senior management team at the Iowa Lottery, where I’ve worked since 1999. I’ve spent my years at the lottery learning as much as I can about all the ins and outs of the lottery industry. I’ll put that knowledge to work here so I can share the behind-the-scenes details with you!
please draw my name....I SO need the vacation and really need the $$$
Posted by: Lori Luebbers | July 30, 2012 at 10:02 AM
Hi, Sherry. You'll enter your code numbers on the Iowa Lottery's website at www.ialottery.com. Here is a direct link to the entry page: http://www.ialottery.com/Promotions/Entry/MysteryMillionaire.asp
Posted by: Mary Neubauer | July 30, 2012 at 08:38 AM
Great question, Bobbie! The Lottery will have space set up on the Grand Concourse the morning of Extreme Sunday, which is Sunday, Aug. 19, on the Iowa State Fairgrounds. You'll need to stop by that morning to be one of the first 1,000 audience members. If you can't make it, though, the event will be open to the general public later that day. We look forward to seeing you there!
Posted by: Mary Neubauer | July 30, 2012 at 08:35 AM
The Iowa Lottery Validations Department will get back to her or she is welcome to call us at 515-725-7900.
Posted by: Mary Neubauer | July 30, 2012 at 08:33 AM
I think that you have done the right thing by splitting up this money and giving more people the chance to be winners,,,,that is the way it should be and more will have fun with their winnings good luck to us all...
Posted by: sheri wetjen | July 29, 2012 at 08:01 AM