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July 10, 2015

Comments

Hi, Sharon. Great question and topic. Just to clarify, we do ship our tickets out across the state at the same time. But some retail locations may not have a particular game for sale as soon as it comes out. Sometimes it comes down to space in the vending machine or ticket dispenser. Perhaps the games that the store already has are selling well, so the location wants to keep those available before introducing something else.

If you are looking for a particular game, please let your local retailer know so they'll be aware of your concerns as a customer.

When you start a new scratch game, why don't all vendors start at the same time? It's disappointing to see big winners posted and in southern Iowa we haven't even been able to play! This happens all the time.

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Mary N
As the lottery’s vice president of external relations, I’m a member of the senior management team at the Iowa Lottery, where I’ve worked since 1999. I’ve spent my years at the lottery learning as much as I can about all the ins and outs of the lottery industry. I’ll put that knowledge to work here so I can share the behind-the-scenes details with you!