A couple people have contacted us this week with questions about the amount they’d won on their “Cashingo” scratch ticket. Each of them had won a $3 prize, but wondered if they should have won $25 instead.
Cashingo is a $3 scratch game that hit the market in July here in Iowa. It combines features from two of our most popular scratch games of all time – Crossword and Bingo. There’s a word-match area on the upper half of a Cashingo ticket, with playstyle similar to our Crossword games, and a numbers-match area on the bottom half of the ticket that’s a lot like our Bingo games.
The questions from the players focus on the word-match section at the top of the ticket. You win a prize in that area by uncovering all of the letters in a certain number of words. If you complete just one word, you win $3. If you complete two words, the prize is $10; three words, $25; and completing four words will bring you a $50 prize.
The players who contacted us matched all of the letters in just one word to win a $3 prize. They wondered if because it was “Your Word 3,” they should have won $25. But as the instructions on the ticket explain, it’s the total number of words that determine the prize you can win in that area.
Have you got a question for us? Let’s hear it! We’ll do our best to answer it here on the blog.
Hi, Vicki! Be on the look-out for a new Bingo game when our holiday tickets come out next month. Now, it won't be a Bingo X 10 version, but it will get a new round of Bingo fun out there.
And in the meantime, I'll share your comment with the folks who plan our games so they'll know we've definitely got some Bingo X 10 fans out there!
Posted by: Mary Neubauer | September 18, 2015 at 03:39 PM
Any plans of bringing out a new BINGO X 10 scratch game, any time in the near future?
Posted by: Vicki Manning | September 18, 2015 at 03:09 AM
Good morning, LeAnn. If you will please reach out to us at 515-725-7900 and ask for the lottery’s Security Division, one of our staffers will be happy to review your ticket and determine any winnings from it. If there is a stray mark on a ticket, or if it has been scratched too hard in some spots, that sometimes can interfere with the equipment’s ability to scan it. That doesn’t happen very often, though. Please also give our Security folks the name and location of the retailer involved and we can have someone review the equipment there.
Posted by: Mary Neubauer | September 08, 2015 at 08:32 AM
Have a Bonus Crossword scratch ticket that I have 4-words scratched but the retailer said the machine says No winner! The clerk was kind enough and checked it word by word and Yes I should have won $5. I have had this before, if they say No winner, I walk away. How do I get my winnings and at what percentage are these machines wrong? Anybody else have this problem??
Posted by: LeAnn Knott | September 06, 2015 at 07:50 PM