A woman named Lesly sent us a good question on Facebook about our current “Holiday Hoopla™” promotion. I’m sharing the information here in case you’ve wondered the same thing.
Lesly said that she was trying to enter nonwinning lotto tickets into the promotion and wondered why the entry area for those tickets is greyed out. (I took a screen shot of the page so you can see it.)
As we shared with Lesly, that section is greyed out because lotto tickets (those in games like Powerball® and Mega Millions®)aren’t eligible for Holiday Hoopla. We made that area inactive so people wouldn’t mistakenly try to make entries that wouldn’t count.
We keep a complete list of the eligible games for Holiday Hoopla on our website and our VIP Club site. And as new promotions are introduced, we’ll do our best to make it clear which games are eligible for those as well. If a particular type of game isn’t eligible for the promotion involved, we’ll grey out the entry area for those tickets to help keep things on track.
Hi Stacie,
Please make sure you are clicking on the "submit" button with your mouse and not hitting the "enter" button on your keyboard when entering your tickets. We've found an issue with this that is affecting some players. We have a fix ready to go for our next promotion.
Posted by: Mary Neubauer | December 30, 2015 at 08:22 AM
I keep getting booted back to log in everytime I try to enter a ticket for the drawing....
Posted by: Stacie | December 29, 2015 at 04:46 PM
Hi Shannon,
Make sure that you're clicking the "submit" button with your mouse and not pressing the "enter" key on your keyboard - this has been causing some problems for some players and it could be happening to you as well. We have a fix for this ready for our next promotion.
If you're still having trouble, send us an email at Wmaster@ialottery.com and we'll take a look at your account.
Posted by: Mary Neubauer | December 28, 2015 at 10:09 AM
Angie,
We have a new $20 game ready to go once the final top prize is claimed in the "$250,000 Club" scratch game.
Posted by: Mary Neubauer | December 28, 2015 at 10:07 AM
Are you planning to start another game like the $250,000 scratch game soon? That game has most of the top prizes claimed already.
Posted by: Angie Schaper | December 26, 2015 at 11:00 PM