We did a Facebook Live demo for a sneak peek of them on Monday, and now here’s a video with a more detailed look at the lottery’s new touch-screen kiosks that are being installed in Iowa right now. For the first time, you as the customer can use the self-service kiosks to buy lotto, scratch and InstaPlay tickets on your own. You also can check your tickets at the kiosks, just like you can by using the self-checkers we’ve installed in nearly all of our retail locations.
Our very first touch-screen kiosk was installed yesterday at Hy-Vee, 1700 Valley West Drive in West Des Moines. You’ll see more of them in the field as they continue to be installed statewide over the next couple months. The kiosks will be in our very biggest, busiest locations to give players there an additional way to buy tickets.
Check out the video above for a quick overview. Here are a few other details about the kiosks, in case you’re wondering: You can use a playslip at the kiosk. The playslip reader is just below the bill acceptor where you put money into the machine (you can see it in some of the video shots). You can redeem lottery coupons at the kiosk and the machine also can read the barcode on any ePlayslips you’ve created using the Iowa Lottery’s app available for both Android and Apple.
We hope you like the new look and features of the kiosks!
Hi, Angela. Great point, and we addressed that in the video. The kiosk does not make prize payments. You'll claim your prize from personnel at the store involved or directly from us here at the lottery.
Posted by: Mary Neubauer | September 20, 2017 at 03:44 PM
Will we still have to have a store worker cash out a ticket for us or does it have the technology to pay out as well? (like the casinos)
Posted by: Angela Sheely | September 15, 2017 at 11:14 AM
Hi, Tim. We've just started to install the kiosks, so it will be at least a couple months before they are all installed. I will check with folks here later to see if a list would be available. But your example is why we do our best to provide options and convenience for our players!
Posted by: Mary Neubauer | September 14, 2017 at 09:31 AM
I am wonder will u have a list where these are? I'm in Illinois a lot for work usually b4 5 am and it's nice that I can play the tickets b 4 there are any clerks in the hyvee stores. One more thing I did not receive my lottery notification and free play.
Posted by: Tim graves | September 14, 2017 at 07:53 AM