Didn’t Get Your Free-Play Coupon By Email? Now It’s On Our Website

We’ve come up with a new solution to make it easier for members of our players club to receive their monthly free-play coupons.
 
Now when you log into your VIP Club account, you’ll have access to several months of the VIP Connection, our players club newsletter. The most recent month’s edition will contain your monthly coupon and you can print it from there. We’ll still send out the newsletter by email as well, but this new process gives you another option to easily find it. 

As you likely already know, one of the perks of being a VIP Club member is that you get a coupon every month from us here at the lottery. The coupon is good for a free play in one of our InstaPlay or lotto games – Powerball, Mega Millions, Lotto America or Lucky for Life. The VIP Club newsletter that contains the coupon is emailed out on the first business day of each month to VIP Club members who have opted-in to receive electronic communications from the Iowa Lottery.

Some of our VIP Club members have had trouble receiving their newsletter and coupon by email. In some instances, our emails were getting caught in spam filters or being blocked entirely by particular email service providers. (The providers weren’t doing anything wrong – they took the security steps necessary to best protect their members’ accounts from spam or other malicious content. But in some cases, those safeguards also prevented email from getting through that people wanted, including our monthly newsletter with coupon.)

Please note that you must be logged into your VIP Club account to access the newsletter. If you visit the VIP Club site without logging in, you won’t see the member-exclusive areas, including the link to the VIP Connection newsletter.

And remember that each VIP Club coupon has a unique, single-use code, so even if you have multiple images of your coupon, it can only be redeemed once.

Comments

[Mary Neubauer]

OK, Janice. Thank you for letting us know!

[janice f kohlmeyer]

in contest all star cash did second entry as i put wrong birthdates in, automatically used my husbands, so second one is correct. thank you....janice

[Mary Neubauer]

Hi, Pamela. I can't tell from your comment if you saw my earlier response to Colette. If not, here are the details I shared with her: Because the app is for mobile devices, its options are more limited than the full VIP Club website. So, you cannot get to the VIP Connection newsletter through the app. You will need to do that through the full desktop version of the VIP Club site. Also, please remember that our email with the VIP Club newsletter just went out yesterday (Sept. 4) to all players club members -- we send it out on the first BUSINESS day of the month, and that was yesterday. So, if you go to the email account associated with your VIP Club account, you'll find the email there, and you can easily call up the coupon on a mobile device from there.

[Pamela Hagedorn]

I'm with you Colette L Molumby. That's all I get on the app also

[Mary Neubauer]

Hi, Joseph. We send out the VIP Connection newsletter that contains the coupon on the first BUSINESS day of the month, which was today for September 2018. So, if you log into the email account associated with your VIP Club membership, you'll find the email there, and you can easily call up the coupon on a mobile device from there.