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September 27, 2019

Comments

Hi, Marlene. Thank you for joining the VIP Club! I'll share the same details with you here that I've said to others in the earlier comments on this entry. To receive your monthly newsletter and coupon, you needed to choose "yes" to receiving email communications from the lottery when you signed up for an account. If you didn't choose "yes," please use the "Account Management" link on the VIP Club homepage and update your profile to make that change. If you did click "Yes" when you joined, we now have a direct link where you can access the newsletter on the VIP Club website and get your coupon there. When you log into your VIP Club account, click on the "VIP Connection & Coupon" link on the home page. That will take you to the page where you can access the current month's edition of the newsletter, including your free-play coupon.

I havent recieved a newsletter, or monthly free coupon for well over 7-8 months. or winning no. that always came.

Hi, Gary. This blog entry was posted on Sept. 27, noting that the VIP Connection newsletter for October and its free-play coupon went out that day. We sent it out early due to the maintenance we ran on our website earlier this week. We didn't want that maintenance to interfere with distribution of the newsletter. So, if you log into your VIP Club account and click on the link for the newsletter, you'll find the October edition there.

For some reason. Did not get email from VIP club. Usually comes first 2 daysodays Of month. Just wondering.

Hi, Finley. We're glad that you're a member of the VIP Club! To receive your monthly newsletter and coupon, you needed to choose "yes" to receiving email communications from the lottery when you signed up for an account. If you didn't choose "yes," please use the "Account Management" link on the VIP Club homepage and update your profile to make that change. If you did click "Yes" when you joined, we now have a direct link where you can access the newsletter on the VIP Club website and get your coupon there. When you log into your VIP Club account, click on the "VIP Connection & Coupon" link on the home page. That will take you to the page where you can access the current month's edition of the newsletter, including your free-play coupon.

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Mary N
As the lottery’s vice president of external relations, I’m a member of the senior management team at the Iowa Lottery, where I’ve worked since 1999. I’ve spent my years at the lottery learning as much as I can about all the ins and outs of the lottery industry. I’ll put that knowledge to work here so I can share the behind-the-scenes details with you!