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December 24, 2019

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Hi, Ruth. The situation you have described does in fact apply if the product involved is lottery pull-tab tickets. Pull-tab tickets can only be cashed at the retail location where you purchased them. That is not the case for our other products, though. Lotto tickets in games like Powerball and Mega Millions, scratch tickets, and InstaPlay tickets can be redeemed at any location where lottery tickets are sold in Iowa.

Some Casey’s, there are specific ones, and some Hy-Vees that ask for my Date of birth ever single time! I’ve never had to show my ID but would understand if that happened.
I had a situation recently at Hy-Vee, in the metro, when I went to cash in winning tickets they asked me if the tickets were purchased at Hy-Vee... I said not all, I buy from Casey’s, Kum n go, Hy-Vee, etc. they said if I didn’t buy them there they couldn’t cash them... if this right?

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Mary N
As the lottery’s vice president of external relations, I’m a member of the senior management team at the Iowa Lottery, where I’ve worked since 1999. I’ve spent my years at the lottery learning as much as I can about all the ins and outs of the lottery industry. I’ll put that knowledge to work here so I can share the behind-the-scenes details with you!