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December 27, 2019


That's exactly right, Denise! Thank you for helping that customer. She'll remember your great customer service!

On Christmas eve one of my customer came in and asked if they could use a gift card to buy lottery ticket I said with all the new updates that they been doing on this computer all we can do is try so she got a few lottery tickets and end up using 3 of her gift card on them so that was cool I look at it this way if you can buy everything else with it why not lottery ticket.

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As the lottery’s vice president of external relations, I’m a member of the senior management team at the Iowa Lottery, where I’ve worked since 1999. I’ve spent my years at the lottery learning as much as I can about all the ins and outs of the lottery industry. I’ll put that knowledge to work here so I can share the behind-the-scenes details with you!