Aug. 18 update: Our Cedar Rapids office is now able to process prize claims again! Clean-up from last week's storms continues, but progress IS being made! Thank you to everyone who has been part of the effort.
In the wake of the powerful storm that swept across Iowa earlier this week, our Cedar Rapids office is unable to process prize claims.
We know that emergency crews are working as quickly as possible to make repairs, but damage in eastern Iowa is extensive. There currently is not a timetable for when our Cedar Rapids office will be able to resume paying prizes.
If you have a prize to claim at an Iowa Lottery office, please know that curbside claims are available at our locations in Clive, Mason City, and Storm Lake. You also can mail your prize claim to us or use our secure dropbox at lottery headquarters in Clive. We have full details on the How To Claim A Prize page of our website.
If the Cedar Rapids office would be the most convenient for you to visit, you can always wait until a later date to claim your prize there. Just know that we don’t yet have an estimate for when that would be possible.
Comments