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December 11, 2020


Hi, Barbara. We are not seeing any separate window for checking tickets within the app. There is still just the usual "Scan A Ticket" box that you as the player touch, which brings up the camera view to be able to scan the code on your ticket. Perhaps try deleting the app from your mobile device and then re-installing it to see if that will clear up any difficulties. Restarting your device could help as well.

I am not sure what y'all did--or why you had to do it...but my check tickets worked FINE before you did it...now I have some strange window on the app to check tickets and it really sucks. It does not work AT ALL! If this is supposed to be some new update--it is a fail for me. Sorry--it is. My app and all was working fine. No clue why you change things. But it is frustrating because --as the saying goes--if it aint broke--

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