Hey, I Didn’t Get My Coupon For A Free Play This Month

It’s a fact of life that email systems these days can block messages from going through, and every month that trips up some members of our players club who are looking for their free-play coupon.

The good news is, there’s an easy work-around in case our email to you ends up getting stuck out there in cyberspace.

When you log into your VIP Club account, you have access to a few months of the VIP Connection, our players club newsletter. The most recent month’s edition will contain your monthly coupon for a free play and you can print it from there. We still send out the newsletter by email as well, but this offers you another option to easily find it. 

As you likely already know, one of the perks of being a VIP Club member is that you get a coupon every month from us here at the lottery. The coupon is good for a free play in one of our lotto games – Powerball, Mega Millions, Lotto America, Lucky for Life or in one of our InstaPlay games.

The VIP Club newsletter that contains the coupon is emailed out on the first business day of each month to VIP Club members who have opted-in to receive electronic communications from the Iowa Lottery.

Some of our VIP Club members have had trouble receiving their newsletter and coupon by email. In some instances, our emails were getting caught in spam filters or being blocked entirely by particular email service providers. (The providers weren’t doing anything wrong – they took the security steps necessary to best protect their members’ accounts from spam or other malicious content. But in some cases, those safeguards also prevented email from getting through that people wanted, including our monthly newsletter with coupon.)

You can access your newsletter and coupon by logging in at ialottery.com, clicking on VIP Connection & Coupon and choosing the current month.

Please note that you must be logged into your VIP Club account to access the newsletter. If you visit the VIP Club site without logging in, you won’t see the member-exclusive areas, including the link to the VIP Connection newsletter.

And remember that each VIP Club coupon has a unique, single-use code, so even if you have multiple images of your coupon, it can only be redeemed once.

Comments

[Mary Neubauer]

Hi, Judy. Please see my comment here that I posted earlier to Pamela, as it applies to your comment as well. The information in this blog entry will walk you through how you can get your coupon without having to find your email.

[Judy jerome]

i havent received my coupon

[Mary Neubauer]

Hi, Pamela. The details in this blog entry walk you through how you can find your coupon online anytime through your VIP Club account. I think the steps listed here will give you the details you need to get to your coupon.

[Pamela Eddins]

I havent received my free coupon