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October 17, 2022


Hi again, Lisa. From our VIP Club records, we can see that you were able to enter five tickets into the promotion today, so I hope that things are working smoothly for you now. If you have further questions, please feel free reach out to our VIP Club staff so they can help. That email address is [email protected]. Good luck in the promotion!

Hi, Lisa. There are two holiday-themed scratch games that aren't scheduled to begin sales here in Iowa until Nov. 1. Those two games are "Stocking Stuffer" and "Snow Much Fun." I wonder if a store sold some to you in advance? The other 11 holiday-themed games we will have available this year are all on the market and you should be able to enter tickets in them.

On my app through my VIP sign on, it says these tickets are not available for purchase until November 1st. I currently have 5 non-winning tickets to enter.

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As the lottery’s vice president of external relations, I’m a member of the senior management team at the Iowa Lottery, where I’ve worked since 1999. I’ve spent my years at the lottery learning as much as I can about all the ins and outs of the lottery industry. I’ll put that knowledge to work here so I can share the behind-the-scenes details with you!