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October 30, 2023

Comments

Why does my check tickets app only work half the time? It either checks the ticket or says Web page could not be loaded. it happens checking one ticket or during checking multiple tickets.

I agree 100%! Cash only! Should also be more wins of up to a half million dollars instead of letting the game run to billions, then having someone from out of state win -- and keep the money there.

I would like to see guaranteed prize amounts for roll quantity...other states (Texas is one) offer this on their websites. Letting players know guaranteed prizes per roll.

Hi, Barbara. Thank you for the feedback! We appreciate hearing from you. I will clarify one point that you raised: In the case of prizes we offer that are vehicles/snowmobiles/ATVs, etc., we include in the prize total the amount in taxes on the item so our winner is never left with a tax bill when they win. In some instances as you have referenced, that might mean a winner could not afford to claim the prize.

I agree--get rid of the promo products for prizes. I think the prizes serve the sponsors more than the lottery players. I highly doubt that many (percentage-wise) are buying for the prize/promo. If it had an option to choose cash instead of the prize that would be better. But it would have to be a true equal value of the prize offered. i.e. a Truck--retail value $65K --many can't afford the tax and tags on a truck. But they do need the $65K. And they would probably rather get the new car or truck of their choosing. Or use the money for some other need. Isn't there a way to do promos for VIP prizes where the sponsors (prizes) can be chosen for cash instead of the prize? i.e. If I am a single person--and you are offering trips for families or tickets for four to games--it is not very likely I can use them if I win. Esp if they are to Disney or Sports events that I don't follow. Just because we live in Iowa--doesn't mean we are all Hawkeye sports fans. Or we all eat Pork or other promo prizes. That is the point. A lot of the prizes make a lot of assumptions. And it is disappointing because they are geared toward mostly sports fans --families-- groups--or assume that you have money to pay taxes on a large win. Come up with a Promo--to Pay my DEBT--Pay my Bills--FIX my Home--Set me up for RETIREMENT. PAY off my MORTGAGE....Stuff like that.

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As the lottery’s vice president of external relations, I’m a member of the senior management team at the Iowa Lottery, where I’ve worked since 1999. I’ve spent my years at the lottery learning as much as I can about all the ins and outs of the lottery industry. I’ll put that knowledge to work here so I can share the behind-the-scenes details with you!