A player just sent us an interesting question about the lottery devices that can be used to check tickets: Will they all give the same result?
The quick answer is yes, and that’s a good security feature to keep in mind.
There are 3 devices for ticket checking in a lottery retail location:
- the lottery terminal. A clerk at the machine can check ticket results for you.
- a self-checker. This electronic scanner is usually installed away from the main cash register so you can be out of the flow of customer traffic when you use it.
- a lottery self-service kiosk. Where available, you can use a self-service kiosk to buy and check tickets on your own. (Kiosks are in about 360 of the 2,500 retail locations in Iowa where lottery tickets are sold.)
In addition, you also can use the lottery’s mobile app to check ticket results from wherever your smart device can connect online.
The results of a lottery ticket are imbedded in the codes on the ticket itself, so any lottery device will give the same result for that ticket.
All of our devices will display the results of your ticket on the screen. If you’ve won a prize, the dollar amount will be shown. If your ticket has not won a prize, the words “not a winner” will be displayed. Printed receipts are also available from a lottery terminal or self-service kiosk.
If you think you’ve gotten a different answer about your ticket from one device to another, please take the time to verify the information you’ve received.
And if you still have questions after that, we’re glad to help. You’re welcome to reach out to us or send your ticket to us at the lottery so we can double-check it for you.
Comments